Due to the random nature of our golf mystery boxes, all sales are final.

We do not offer refunds or returns based on personal preference, dissatisfaction with contents, brands, styles, colours, or perceived value. By purchasing, you accept that box contents are random.

Refunds or returns are considered on a case-by-case basis.

If an error has occurred on our part (incorrect, missing, damaged, or faulty items, or items not matching the description), we will correct the issue or issue a refund as appropriate.

Refunds will be granted upon return of items in full.

To reach out about any issues use the contact page at the bottom of the site.

Orders are generally dispatched within 3 business days. Once dispatched, UK delivery typically takes 3–5 working days, depending on the delivery service used.

International orders should be expected to arrive within 10–15 days from the time of order. Delays may occur and are more likely during busy periods due to increased logistics demand.

During peak gifting periods, any updates to shipping times will be communicated on our website, via email, or at checkout.

For any issues or enquiries, please use the contact link at the bottom of the site.

We ship globally. International shipping options, prices, and estimated delivery times will be shown at checkout and may vary by destination.

If your country is not currently available, please reach out via our contact link and we can add a shipping option where possible.

Customers are responsible for any customs duties, taxes, or fees charged by the destination country.

You will receive a confirmation email with tracking details once your order has been dispatched. This email will include all the information needed to track your delivery.

For international orders, we recommend using 17Track for more detailed tracking updates.

We know selecting glove sizing can be a little confusing! We try to present it as clearly as we can so here is what to look out for:

A right handed player (which is most common!) Will usually wear a glove on the left hand. A left handed player generally wears a glove on the right hand. If you are gifting its worth checking first!